Troubleshooting
If the information below has not solved your problem, contact Contech at 1-800-767-8658, or email us.
- The ChatterBowl doesn’t work every time.
- The ChatterBowl has stopped working.
- My pet is scared of the ChatterBowl.
The ChatterBowl doesn’t work every time.
Because your voice playback is triggered by a photoelectric cell that senses change in lighting (like when your pet is eating from the bowl) it works best in well-lit areas. Avoid locating the bowl in dark or very dim areas.
The ChatterBowl has stopped working.
The batteries may be dead. Typically, the four AAA batteries will last from six to twelve months. Replace the batteries with new ones, fresh from the package.
My pet is scared of the ChatterBowl.
To familiarize your pets with the ChatterBowl, let them watch you record the message and replay it with them the first few times.