Frequently Asked Questions
This section lists some answers to frequently asked questions about the ScatMat. If your question is not answered here, contact us at 1-800-767-8658 (in Canada or USA), 1-250-413-3250 (overseas), or send an e-mail to us.
- Can I use my ScatMat outside?
- Will I feel a static pulse if I walk on my ScatMat?
- Could the ScatMat harm my pet?
- Could the ScatMat harm my child?
- What setting should I use if I have both small and large pets to train?
- What if my pet jumps over the mat?
- What do the experts say about the ScatMat as a tool for training pets?
- How long does the battery last?
- Can I cut my ScatMat to reduce its size?
- Can you make custom shapes or sizes?
- My ScatMat doesn't seem to be working. What can I do?
Can I use my ScatMat outside?
We do not recommend using the ScatMat outside. The power pack is not waterproof and when exposed to dust and dirt, there will be a dramatic reduction in the ScatMat's ability to detect an animal. If the power pack becomes wet, it will stop functioning.Will I feel a static pulse if I walk on my ScatMat?
You will feel a static pulse if you walk on the ScatMat in bare or stocking feet.The static pulse can be felt through material as thick as denim.