Frequently Asked Questions
For more information, call Contech at 1-800-767-8658 (in Canada or USA),
1-250-413-3250 (overseas), or send an e-mail to us.
Can the height of the StayAway be adjusted?
The height of the StayAway can't be adjusted but you can find some neat stuff around the house to put it on top of to make it higher. An attractive stack of books or a decorative box might work. (Add a diagram.)
Can I increase the viewing range of my StayAway?
The range is preset as three feet (one metre) which is the approximate distance the spray shoots out as well. There is no way to change the range but feel free to move the StayAway around to find the best position for it in your home. If you'd like it to sit higher, you might place it on top of an attractive stack of books or decorative box. (Add diagram.)
Can I use other propellants with the StayAway head?
No. Using other propellants with the StayAway head is not recommended. You don't want to be spraying anything dangerous to your pet's health at them. Another consideration is many other propellants are flammable. Our spray is not. Please use only the recommended refill cans with your StayAway. Use of other products will invalidate your warranty.
Can I aim the StayAway one way but have it spray another?
Yes. The StayAway head can be adjusted to detect animals approaching from one direction but send the spray in another.
Can I leave the StayAway on continuously?
Yes, but should you find your own movements trigger the unit, you may prefer to turn it off to conserve compressed air.
Will moving the StayAway around help my cat's training?
Yes. To generalize your cat's learning, you can move the Mini ScareCrow a few feet away from its original location. This way, your cat will not only avoid one particular area (for example, the corner of your couch) it will soon avoid the area completely.
My spray can is empty. Where can I get refills?
You can order a
replacement air canister from Contech
What kind of gas is in the StayAway?
The StayAway refill contains a gas (HFC134a) that is safe for people, animals and the environment. This scentless spray is stainless, ozone friendly and has no side effects when used as directed. (Please see the precautions section below).
Where can I find more information about the StayAway contents?
The Material Safety Data Sheet (MSDS) for the StayAway contents can be found here:
Contech MSDS (pdf)
